VerbiFlow - Post sales source of

What is the general sentiment of

feature?

😁

What should be improved to make them happier?

Improvements

Increase Customization for Global Benefits

Improve Support Response Time

Expand Analytics Feature

Enhance Integration Sync Speed

What are the upsell opportunities?

Feature

Seats Used (%)

Reason for Upsell

ATS

110%

Add more seats to accommodate high demand

Employee Performance

98%

Add more seats to accommodate high demand

ASO

0%

Companies in similar industries like Expedia, are using it for compliance automation

What percent of Airbnb's managers follow these paths when using

, and where do they drop off in each path?

What are the outstanding feature requests?

Feature Requests

Source

Multi-language support for HR forms

“Our teams operate globally and need forms in local languages.”

Advanced analytics for Benefits usage

“We want deeper insights into benefits utilization trends.”

Integration with third-party payroll providers

“We use external providers and need seamless data syncing.”

Customizable performance review templates

“Different teams have unique review criteria that need customization.’

Enhanced mobile app functionality for Employee Management

“Managers need more capabilities while on the go.”

How has the usage of

feature been?

216.5K

+21.01%

How long did features take to be adopted?

Feature

Adoption Time

ATS

1 week

Employee Performance

2 weeks

Employee Management

5 days

Benefits

10 days

Payroll

3 weeks

What do the customers think of the product?

😀 Pros

“The ATS integration has significantly streamlined our hiring process, making it easier to manage applications and onboarding seamlessly.”
Kashyab
“Rippling’s employee management feature offers a unified view of all employee data, which has improved our internal operations and decision-making.”
Kashyab

😔 Cons

“We’ve noticed occasional delays in syncing data across the ATS and other HR tools, which causes disruptions in our workflow.”
Ris
“The benefits management module lacks some customization options for international employees, making it harder to cater to diverse needs.”
Ris