This [Verbiflow] is a step in the right direction in the world of customer success
I haven't seen anything like it. It [Peekaboo] really gets to the heart of a customer's interaction with the software, but it's also predictive, like it would anticipate problems before the customer even calls support
The key challenge is that typical CS tools take four to six weeks of setup before delivering value. Your focus on simplicity and reducing engineering overhead through AI could address that pain point.
Feeding ICP [from Verbiflow] reduces BDR wasted effort and AE wasted effort. To me, it’s all about dialed-in effort to bring the customers on that are going to succeed quickly and succeed for a long period of time.
What you're [Verbiflow] offering, it removes the need for engineers to maintain analytics events. Recording sessions and generating user journeys automatically is a great way to free up resources
Dashboards are very static, and it's hard to get adoption. It's hard to get adoption, people logging in every day to look at the same thing. This [Verbiflow] is going to help with that